Voices from Kibera's Water Crisis: Residents Demand Action as Dry Season Deepens
Community members in one of Nairobi's largest informal settlements speak out about deteriorating water access and the toll on daily life.
Community members in one of Nairobi's largest informal settlements speak out about deteriorating water access and the toll on daily life.

The standpipes along Makina Lane in Kibera run dry by mid-morning most days. Residents of the sprawling informal settlement, home to nearly 300,000 people, are increasingly vocal about a water crisis that has left many households without reliable access to clean water for months.
Community health worker Lucy Amala, who operates a small clinic near the Kibera Primary School, says the shortage is affecting everything from sanitation to disease prevention. "We've seen a 40 per cent increase in waterborne illnesses this quarter," she explained during a community meeting at the Kibera Social Centre last week. "Children are missing school because they're ill. Mothers are spending hours queuing for water instead of working."
The situation has forced residents to adopt costly coping strategies. Water vendors operating along the narrow lanes of Olympic village now charge between 50 and 100 shillings per 20-litre jerry can—double the rates from two years ago. For families earning less than 10,000 shillings monthly, the expense is crushing.
Local business owners report collateral damage. "My laundry business has dropped 30 per cent," said Joseph Kipchoge, who runs a small operation near the Kibera Soweto roundabout. "Without water, I can't function. I've had to let go of two workers."
The Nairobi City Water and Sewerage Company attributes the shortage to aging infrastructure and the severe drought gripping the region. But residents say communication from authorities has been minimal. "We don't know what the plan is or when we can expect improvement," noted community leader Patricia Mwangi, who coordinates with the Kibera Development Committee. "That silence breeds frustration."
Some households have begun pooling resources to sink shallow wells, though quality concerns remain. Others trek to the Nairobi River—risky given pollution levels—or purchase expensive bottled water. The elderly and disabled face particular hardship accessing alternative sources.
A petition signed by over 2,000 residents was submitted to the county government in May, requesting emergency water distribution and timeline commitments for infrastructure repair. Response has been slow.
Despite the crisis, residents emphasize their determination. "We're not waiting to be saved," said Mwangi. "We're organizing ourselves, but we need the city to meet us halfway. This is solvable if there's political will."
As the dry season peaks, Kibera's residents continue their daily struggle—a reminder that even in a major global city, essential services remain unevenly distributed.
This article was compiled by AI from the sources linked above and screened before publishing. See our editorial standards.
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Published by The Daily Nairobi
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